There’s a revolution brewing in government. Since the Obama Administration unveiled the Digital Government Strategy two years ago, government and industry have been working to modernize citizen-facing services, integrating new technologies and processes that allow agencies to build and engage with specific communities. At the same time, as agencies race to bring their operations up to par with the 21st century digital environment, more and more attention is being focused on mobile and social capabilities to create efficiency and drive innovation. This track will take an in-depth look at ever-evolving mobile and social tools, technologies and trends enabling the digital government transformation.
10:50 - 11:20 AM
Fireside Chat – Digital Reinvention in Government
Lori Victor Feller [Moderator]
Partner, Social Business and Mobile Market Category Leader, Public Sector and Organizational Change Management Leader, North America, IBM Global Business Services
Director, Center for Excellence in Digital Government and the Digital Services Innovation Center, Office of Citizen Services & Innovative Technologies, U.S. General Services Administration
President and Founder, MobileGov, and Founder, Advanced Mobility Academic Research Center (AMARC)
11:30 AM- 12:00 PM
The President’s Budget Proposal for FY 2015 emphasizes a leaner, more efficient and better-educated federal workforce against the backdrop of declining IT budgets. Cuts in staffing, a growing mobile workforce and fewer technology dollars require a new approach to business – a social approach, one that drives innovation and better outcomes. Social business is changing the way agencies engage, harnessing the explosive growth of cloud and mobility technologies to improve efficiency and customer satisfaction. The session will explore the trend towards a modern, efficient, and customer-oriented approach to application development and mobile, social and digital engagement with employees and citizens.
Assistant Director, Science & Technology Directorate and Chief Information Officer, Bureau of Alcohol, Tobacco, Firearms and Explosives, Department of Justice
Executive Creative Director, IBM Interactive
12:45 - 1:15 PM
IBM’s Mobile and Social Transformation
How do CXOs quickly move their business processes to drive better decision making and increase productivity? Social networking has had a profound effect on business, and when combined with cloud delivery models and mobile devices, agencies have the opportunity to empower employees to work more effectively, collaboratively, and securely anytime, anywhere and on any device to create larger and more effective work environments. This session will explore how IBM has combined mobile, social and cloud tools to not only increase productivity in its own workforce but create greater customer satisfaction.
Vice President, Global Workforce and Web Processes Transformation Executive, IBM
1:25 - 1:55 PM
Use Cases for Government to Citizen Engagement
Departments and agencies across the federal government are increasingly warming to policies that allow more employees to work remotely, in the field, providing access to a host of mobile devices and associated applications that bring with them opportunity as well as risk. The benefits of a mobile workforce where technology and work patterns better align with how people use devices and technology in their personal lives is clear. This session will explore use cases of how mobile solutions can serve as a vehicle to transform a workforce into a more agile, productive team.
John “Rio” Fultz
Federal Practice Lead, Civilian, Alacrinet Consulting Services, Inc.
Federal Collaboration Solutions Executive, IBM Software Group
Director of Digital Strategy, U.S. Department of Commerce
2:15 - 2:45 PM
Use Cases for Government-to-Government Empowerment
Recent government initiatives to support bring-your-own-device (BYOD) capabilities recognize the mobility trends both inside and outside of government. Departments and agencies across the federal government are increasingly warming to policies that would allow more employees to work remotely, in the field, inviting into the enterprise a host of mobile devices and associated applications that bring with them opportunity as well as risk. The benefits of a mobile workforce where technology and work patterns better align with how people use devices and technology in their personal lives is clear. This session will explore use cases of how mobile solutions can serve as a vehicle to transform a workforce into a more agile, productive team.
Chief Information Officer, Department of Agriculture
MobileFirst Software Leader, IBM Federal Software Group
2:55 - 3:25 PM
Maintaining Security in a Mobile Government
As the government continues to integrate mobile devices and approaches into day-to-day operations, the need for security remains constant. The Digital Government Strategy called for the Department of Homeland Security, the Department of Defense and the National Institute of Standards and Technology (NIST) with developing a baseline of standard security requirements for mobile computing that identified four key areas of improvements in tools and processes to accelerate the secure adoption of mobile technologies into a Federal environment: Mobile Device Management, Mobile Application Management Identity and Access Management; and Data Management. Since the release of the Mobile and Wireless Security Baseline, agencies have been working towards building a robust security infrastructure to support bring-your-own-device (BYOD) policies. This session will discuss how agencies maintain security in a digital government from a single, complex access code to allow broad access to data to securely share information in a trusted mission environment.
InfoSec Engineer, MITRE
Dennis Stotts [Moderator]
Distinguished Engineer, Public Sector, IBM Global Business Services