Many public sector professionals are familiar with the concept of Business Process Management (BPM), but what they may not know is how technology, management strategy, and current circumstances have combined to create renewed interest in BPM. And more importantly, as agencies seek to optimize their operations to stretch IT and program budgets, now more than ever BPM offers a practical, actionable way to eliminate unnecessary or redundant costs and processes. BPM also provides government managers with opportunities to improve their operations and introduce innovations that yield measurable results.
Refresh your understanding of how smart processes can help meet your organizational objectives. This focused workshop will cover BPM essentials today and how to identify primary targets for process improvement in your operations. Attendees will learn directly from those who are using this approach to transform traditional ways of working into updated workflows that leverage current technology to improve management insight, reporting, and resource use. The expert faculty will share their experiences and answer questions about how to get started, how to take a phased approach for maximum impact, and common pitfalls to avoid along the way.
Mark your calendar now, register today, and plan to join your colleagues for this valuable professional educational event. Attendees will gain the fundamental information and resources they need to evaluate their group, organization, agency, and department processes—and how to make them work more effectively for employees and customers alike. We look forward to meeting you in February in Washington, DC.