Patricia Waddell
Director, IT Schedule Programs, General Services Administration


Patricia Waddell was named the Deputy Director of IT Schedule Programs, Office of Integrated Technology Service effective January 3, 2010.  In this role, she oversees the IT Schedule 70 Solicitation, business development, marketing, and controlled correspondence that contributes to the delivery of over $16 billion of IT products, IT professional services and solutions to federal, state and local government customers, increasing the government’s overall effectiveness and efficiency. 

Previously, she was the Director/Chief Operating Officer of the Center for IT Schedule Operations and was responsible for the program’s strategic planning, budget management, human resources, and complex day-to-day operations that sustain the IT Schedule 70 program, GSA’s largest revenue-generating Multiple Award Schedule program.

Ms. Waddell personally directs the activities associated with the IT Industry Government Council (ITIGC).  The purpose of the ITIGC is to support, in an advisory capacity, the evolving GSA Schedules Program’s intergovernmental, private-sector partnership.  Through her leadership, the Council applies knowledge, partner perspectives, ideas and advice to the IT Center and senior managers to assist the organization in improving its ability to efficiently accomplish the mission of supporting customer IT requirements while reducing costs to the Government and industry.  The ITIGC works to strengthen brand identity for GSA IT Schedules that can be used and communicated throughout the system.  The Council is essential to the success of the IT Schedule 70 Program and Ms. Waddell is continuously interacting with key members to address significant issues driving our ongoing success.

Ms. Waddell began her GSA career in 1989 as management intern, rotating between the Controller’s Office, Supplier Management, and various FAS Assistant Commissioners’ offices.  After gaining a broad understanding of GSA’s objectives, she chose the career path of a contracting officer that led her to joining the Strategic Planning Office where she contributed to the Performance Measures System’s and Process improvement’s initiation into the Federal Acquisition Service.

In recognition for her effectiveness in providing outstanding support to both industry partners and government clients, in 2008 she received the Coalition for Government Procurement’s Excellence in Partnership Award.

Ms. Waddell holds a Bachelor of Science degree in Adult Education and Nutrition from Cornell University, Ithaca, New York, and a Master of Science in Public Administration from Bowie State University in Bowie, Maryland.