Gwynne Kostin

Director, Center for Excellence in Digital Government and the Digital Services Innovation Center, Office of Citizen Services & Innovative Technologies, U.S. General Services Administration

Gwynne Kostin is Director, of the Center for Excellence in Digital Government and the Digital Services Innovation Center in the Office of Citizen Services & Innovative Technologies at the U.S. General Services Administration. She is leading cross-agency efforts to use the power of today's technologies to provide government information and services to the public anytime, anywhere and on any device.

Convening innovators across government and fashioning new approaches to making government work for the public, she has led research, strategy and programs around digital government, citizen engagement and service delivery. Her portfolio includes the government-wide Digital Analytics Program,, social media, mobile, digital user experience, analytics and content management. She has successfully delivered White House e-government projects supporting digital strategy including common inter-agency content management platform, the Mobile Application Development Program and agency support for digital governance models and API development.

As Director of New Media for the U.S. Department of Homeland Security, she drove the use of new technologies to solve business problems creating the department's first social media strategy, developing a cross-agency web communications model for disaster response, and leading new media communications and strategy for the department's 22 agencies.

Prior to joining public service, she spent ten years in new technologies, including founding a successful Internet start–up in an association and leading strategic Web communications in health care and education. She enjoys talking to interesting people and figuring out how things work.


Event Information

Wednesday, June 11, 2014

7:30AM - 3:30PM

FREE for government and military attendees

Ronald Reagan Building and International Trade Center
1300 Pennsylvania Avenue NW
Washington, DC 20004


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