2 minutes
Welcome and Opening Remarks
Steve LeSueur [Executive Host]
Contributing Editor, 1105 Public Sector Media Group
55 minutes
Opening Keynote
Building Your BPM Playbook
Principal Analyst, Forrester Research
38 minutes
Session 2: Fireside Chat
Improving Processes in Government Enterprises—An IT Veteran's Perspective
Anne Armstrong [Host]
Co-President and Chief Content Officer, 1105 Public Sector Media Group
Chief Health Information Officer, U.S. Federal Software, IBM and former CIO, Centers for Medicare and Medicaid, Department of Health and Human Services
46 minutes
Session 3: Technology Insights Briefing
Smarter Process Design
Smarter Processes Executive, IBM
Smarter Processes Government Lead, IBM
41 minutes
Session 4: Government Dialogue
Getting Started with BPM, Overcoming Obstacles, and Sharing Practical Experience
Steve LeSueur [Moderator]
Contributing Editor, 1105 Public Sector Media Group
Robert Lee
Process Improvement Manager, UNICOR, Department of Justice
John Sporing
Chief, Reporting and Analysis Division, Administrative Office of the U.S. Courts
Joyce Tabbs
Director, Business Process Management Division, Bureau of the Fiscal Service, Information and Security Services, Department of the Treasury

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